Free Ebook Designing Mobile Payment Experiences: Principles and Best Practices for Mobile Commerce, by Skip Allums
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Designing Mobile Payment Experiences: Principles and Best Practices for Mobile Commerce, by Skip Allums
Free Ebook Designing Mobile Payment Experiences: Principles and Best Practices for Mobile Commerce, by Skip Allums
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Now that consumer purchases with mobile phones are on the rise, how do you design a payment app that’s safe, easy to use, and compelling? With this practical book, interaction and product designer Skip Allums provides UX best practices and recommendations to help you create familiar, friendly, and trustworthy experiences.
Consumers want mobile transactions to be as fast and reliable as cash or bank cards. This book shows designers, developers, and product managers—from startups to financial institutions—how to design mobile payments that not only safeguard identity and financial data, but also provide value-added features that exceed customer expectations.
- Learn about the major mobile payment frameworks: NFC, cloud, and closed loop
- Examine the pros and cons of Google Wallet, Isis, Square, PayPal, and other payment apps
- Provide walkthroughs, demos, and easy registration to quickly gain a new user’s trust
- Design efficient point-of-sale interactions, using NFC, QR, barcodes, or geolocation
- Add peripheral services such as points, coupons and offers, and money management
- Sales Rank: #568665 in eBooks
- Published on: 2014-08-13
- Released on: 2014-08-13
- Format: Kindle eBook
About the Author
Skip Allums is a UX Lead at Monitise, one of the largest mobilebanking and payments technology companies in the world.
A former library scientist, Skip entered the payments world as a trueconsumer advocate, challenged with designing elegant user experiencesfor technologically complex mobile transactions. This book is aproduct of four years of groundbreaking work in the mobile paymentsspace.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Good overview for anyone wanting to understand Fintech Payments space
By Pramod Rao
Good overview on Payments industry. Great starter book. Would have liked to see more graphics and detailed tech explanations on how things work behind the scenes.
1 of 1 people found the following review helpful.
A good primer on mobile commerce experiences
By Amazon Customer
This book is a primer on building a mobile commerce experience for designers, developers and product managers. It shows the audience how to meet the challenges in mobile commerce through user experience best practices. It covers major mobile payment frameworks including NFC, cloud and closed loop, and examines the pros and cons of popular payment apps such as Google Wallet, Isis, Square and PayPal. It also explains how to design efficient POS interactions using NFC, QR or geolocations and how to build trust into the mobile payments. Walk-throughs and demos of mobile payment interactions including both successful and unsuccessful scenarios are also provided. Lastly, it discusses about adding value in peripheral services such as reward points, coupons and offers.
This book is about designing mobile payment experiences, not just a mobile payment service. It is best suited for designers and developers who want to learn about the user cases and best practices of mobile payment in general. If you are looking for code examples on how to build a mobile payment service, this book is not for you.
1 of 1 people found the following review helpful.
Payment flow basics + incorporating other conveniences that can fuel further growth in mobile wallet app usage / adoption
By OnceMore
This well written primer goes over some good but basic principles for designing payment flows in mobile wallet apps to make them as secure and seamless as possible for the consumer / shopper. The author provides useful graphics and screen shots of existing consumer-focused mobile wallet apps (such as those from Google, Starbucks, and LevelUp) to illustrate the points he's making regarding "good" and "not-so-good" user interface and payment flow "features", and also discusses the pro's and con's of supporting technologies such as NFC (Near Field Communication), bar- or QR- codes, and geolocation.
The discussion then moves to a prognostication on interesting ways mobile wallet apps can be extended in the future, all involving integration with several other services to provide even more conveniences for and handy information to a consumer / shopper. Overall, a very good and informative read.
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